At Harbor View Custom Builders, we view testimonials as our badge of honor. It’s truly a pleasure working in our community to build ‘forever’ homes and vacation getaways for some our favorite people.
“In 2012 we employed Mr. Fettig and Harbor View Custom Builders to construct our home in Petoskey, Michigan. We were very pleased with the results! During the planning stages, he provided help and advice and was able to give us recommendations of people he worked with to draw up the plans for our new home. With the drawings we were able to work with him to come up with a budget we could manage.
He then, gave us a time line for each major point in the building stage. The time line was well managed. We were able to use this to know when we needed to have our decisions made.
The construction proceeded well, the building site was cleaned up at the end of each week, and the work was done in a timely manner. During the construction, if there was something we did not like, he changed it without argument.
Payments to Harbor View Custom Builders were requested monthly, with a breakdown of the work completed, and the associated cost.
From the initial groundbreaking at the end of August, 2012, the time line showed completion at the end of May to mid-June, 2013, and we moved in on July 1, 2013. The driveway was paved, and the landscapers were working on the yard and lawn. The house was complete, and very much to our satisfaction.
It was a pleasurable building experience with Ben, who made it free of stress and oftentimes fun! We would recommend Ben Fettig, and Harbor View Custom Builders, and have, in fact, referred him to a number of our friends building new homes, and they have been pleased with their building experience with him.
Larry and Elaine R.”
“Ben Fettig, of Harbor View Custom Builders truly cares about each client and their project! From our initial discussions about our property, our blueprints and our design, he helped guide us to create the home we had hoped to have!
Ben and his crew always maintains a punctual schedule. His sub-contractors highly respect him and work hard to maintain his schedule.
The whole crew demonstrated a keen attention to detail and Ben expects the best from everyone working with him. As an added plus, his job site was always very clean and organized.
“Carol and I have built eight houses in six states during our marriage. We have seen many building styles and various commitments to quality and service. This experience gave us a clear picture of the quality, price and location we wanted for our retirement home in Harbor Springs. We looked for over a year before discovering a new home being built by Harbor View. We met Nick and Ben, talked to a number of their sub-contractors, and watched the completion of a new home that was similar to the one we eventually had built. After many conversations, we selected Harbor View Custom Builders, and we have not been disappointed yet. As one might expect, there were a few minor issues that were addressed to our satisfaction after we moved in. They have met our expectations for sure.
We have been our home for over a year now and we continue to be impressed with the workmanship of our new home. We gladly provide this independent recommendation for Harbor View Custom Builders as an excellent quality and customer focused builder.
CHARLES & CAROL S.”
“I’m writing you this note to say THANK YOU…again. I am winding down from another outstanding week of hosting family and friends up at my home on Torch Lake. After more than 4 years, the house continues to show like new.
As I retold many of the construction stories this week…it cause me to reflect on the reasons why I selected you as my builder and how the experience was exactly what you promised – Timely, quality, flexible, responsive and cost competitive. From day one your project plan identified the “move in date” and then outlined the key decisions that needed to be made, who needed to be involved and by
when. While I probably took longer to make many of the key decisions, you never made me feel “under the gun” or pressured. The conversation was consistently focused on our goals of creating the perfect home and awareness of the impact on the original timeline. Your crews were on site when promised (day and time)…which was much appreciated given the challenges of building a home 4 hours away.
The quality of the workmanship was second to none. You build a home as if it’s your own….as with every building experience, there were many unanticipated decisions along the way. You offered alternatives but were never reluctant to offer your point of view on the best path forward given the context of the entire project. Your choice of subcontractors was terrific as well and offered a similar experience. From the cabinetry/millwork, to electrical/sound, to stonework, to landscaping. Everyone was willing to collaborate and take handoffs given the interplay among the various individual projects. And, as always, there were those “panic” moments where I felt I made the wrong choice….you were responsive and a great listener. Most times you talked me off the ledge, but on more than one occasion you were very flexible as we ended up pivoting from our original decision. You also exhibited flexibility in allowing me to procure many of my own products…and installed them without question. This not only helped create a great experience but one that also focused on cost and budget. Your experience when combined with your ability to visualize the end came in handy throughout the conduct of the build as there were many decisions that could have been very costly and broke the budget had you not been creative and thoughtful. While the overall project exceeded the original budget, it was solely the result of my decisions and were never a surprise. More than 4 years later, when I need help or support for routine maintenance Ben is always there to provide advice and or references.
This was the fourth home that I built….and was by far the best experience. Trust and confidence that the project will be done on time with no last minute surprises. If I decide to build a fifth home, Ben Fettig will be my builder.
Happy to serve as a reference for anyone that would like to confirm the details of MY experience.